Customer Support
At URTIME, customer satisfaction is our top priority. Our dedicated customer support team is here to ensure a seamless experience, ready to address your inquiries, provide guidance, and offer timely solutions.
Online Shop
Order your tags online quickly and easily. Enter all the details (numbering, logos, etc) and we'll ship them typiically within 24 to 48h.
Maintenance
We take care of your equipment for you when you send it back from time to time, ensuring its longevity and optimal performance. Our skilled technicians handle routine maintenance, repairs, and inspections whenever you need it.
Regular Updates
In the ever-evolving world of timing technology, staying ahead is essential. We are committed to providing regular and free updates, via firmware releases available online, to enhance the features and capabilities of your equipment.
Timing Hub
- Monitor all your timing equipment on race day (battery, cell signal, reads..)
- Configure your equipment remotely before the race
- Seamless API connectivity with RunSignup, Wiclax, Livetrail or other scoring partners
Online Shop
- Express printing & shipping
- Extensive tag quality-control
- Fully customizable print
Contact
Upon sending your message, you’ll receive an email to sign up to our newsletter and hear what’s new at URTIME!
E mail
info(at)urtime.net
phone
+33 3 67 07 65 63
Head office
16 A, rue de l'électricité, 67800 Hoenheim. France
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